Legal notice – MAMANO CHOCOLATE

Legal notice

1. Employer's name

Kotaro Co., Ltd.

2. Location

3-8-8 Akasaka, Minato-ku, Tokyo Akasaka Floral Plaza 1st floor


3. Contact information

03-6441-2744


4. Sales price of products, etc.

It is sold in tax-included notation.


5. Incidental costs other than the product price such as shipping fee

Less than 10,000 yen → 1,000 yen (tax included)
10,000 yen or more → 500 yen(tax included)

* This does not apply during the campaign.


6. Payment time

We will ship the item after payment is confirmed.


7. Payment method

7-1. Credit card

7-2.Paidy Next month payment (convenience store / bank)

  • We will issue an invoice on the 1st of the following month with the final billing amount closed at the end of each month, and will inform you by e-mail / SMS (short message) by the 3rd.
  • Payment methods are convenience store payment (convenience store installation terminal), bank transfer and account transfer.
  • The payment deadline is up to 10 days for convenience store payments and bank transfers. In the case of direct debit, it will be deducted on the 12th *. However, it may be 20th * in January and May.
  • Depending on the payment method, a fee will be charged for each monthly payment (billing). Customers are responsible for 356 yen (tax included) for convenience store payments and a transfer fee for bank transfers. No payment fee will be charged for direct debit.
Payment Method convenience store Account transfer

(Automatic withdrawal from bank account)

Bank transfer
Payment date Until 10th 12th* Until 10th
Commission paid

* Occurs only once a month regardless of the number of times of use

356 yen (tax included) 0 Yen Transfer fees vary depending on the financial institution

* If the financial institution is closed, the next business day

7-3. Amazon Pay

7-4. Paypal

 

8. Delivery time of products, etc.

If not specified, we will ship within 5 days as a guide.


9. Return availability and conditions

Return deadline Please contact us by phone within 3 days after the item arrives.

Return shipping fee The customer will be responsible for the return shipping fee if it is convenient for the customer.

If the ordered item and the arrived item are different, or if the item is damaged, we will bear the responsibility.

Please return it to us by payment.

We will exchange it in exchange for the defective product.

However, please note that we may not be able to replace the product if there is a problem with your management method after purchase.